LC AROMAS

Privacy Policy

This Privacy Policy describes how your personal data is collected, used and shared when you visit or make purchases on our website https://lcaromas.com (the "Site").

WHAT PERSONAL DATA WE COLLECT & HOW IT'S USED

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies: 
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

All your Personal Information is treated as strictly confidential. We will not share any of your information with Third Parties. We value your right to privacy.

When you shop on this Website, we will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections so that we can process your order. We do not store credit card or other payment information. We use a reputable and secure online payment provider to handle your payments.

We confirm that any Personal Information which you provide to us will only be used for the following purposes:

• Processing your orders;
• To notify you of products or special offers that may be of interest to you.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

If you have any concerns about privacy or payment on our site please contact us directly at hello@lcaromas.com

COOKIES

To make our Website work properly, we use a number of different cookies. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, shopping cart details and checkout details) so you don’t have to keep re-entering them whenever you browse from one page to another.

The list below describes the cookies we use on this site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you do not consent to this cookie policy, then you should either not use this site, or you should delete the cookies after having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

FIRST PARTY SESSION COOKIES

These are cookies that are set by this website directly that expire upon leaving the website. These cookies enhance your use of our Website. They are never used for any other purpose than use on our Website and fulfilling & delivery of your Order. These cookies are never shared with any third parties.

• User Settings (user login, account settings)
• Shopping Cart (items in cart)
• Checkout (inputed info such as name, address, phone number, email)

THIRD PARTY PERSISTENT COOKIES

These are cookies that are set by other websites that help provide a Service to this Website. These cookies have a set expiration date.

• Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

For more information regarding Google Analytics, please visit: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

• Stripe: We use Stripe.com to process all credit card transactions.  Credit card details are never stored on any website or server.  Stripe uses encrypted credit card authentication for complete safety.  Cookies are used to store and authenticate this encrypted data.

For more information regarding Stripe, please visit: https://stripe.com/ie/privacy

SECURITY

Our Website and Order Form is securely hosted (via HTTPS protocol - lock symbol in URL bar) so that all information you enter on the Order Form is encrypted before it is sent to us.

We do not hold/store any credit card information to guarantee your shopping security. All payments are processed by Stripe. We never have access to or store your credit card details. See "Third Party Persistent Cookies" above.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at hello@lcaromas.com

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

DATA RETENTION

When you place an order through the Site, we will maintain your Personal & Order Information for our records unless and until you ask us to delete this information.

CONTACT

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@lcaromas.com